Plugin-based IT support software

OmniCore Remote Supportevery company PC, one console

See and control any Windows device with the employee informed, fix it from a terminal, and let Copilot answer tickets first. Extend it with plugins as your network grows.

Plugin-basedOne installerNo third-party VPN
OmniCore Remote Support
Capabilities

Built for the IT team, extended by plugins

Live device wall

Every PC on one wall with live thumbnails. Hover to enlarge, double-click to take control.

Consent and transparency

The employee sees a clear banner for the whole session that support is viewing the screen.

Remote terminal and tools

CMD and PowerShell as SYSTEM, files, processes and services from a right-click.

AI tickets with Copilot

Employees open tickets; Copilot checks the device, installs fixes and escalates to a technician when needed.

Plugins

A plugin catalog installed per PC: OTP sign-in by SMS or WhatsApp, a password-reset tile on the logon screen, USB blocking and more.

Branches and built-in VPN

Agents in other branches dial in through an encrypted tunnel, with a built-in layer-3 VPN. No third-party VPN.

Network Windows install

Built-in PXE and DHCP servers image new PCs over the network without a separate deployment server.

Active Directory and file server

Deploy agents by GPO, manage shares, NTFS permissions, quotas, DFS and automatic drive mapping.

Monitoring and mobile

CPU, memory and risk per device, with an Android app to support PCs from your phone.

Product tour

See the systems from the inside

Real screens from the systems in use.

Getting started

From install to first session

01

Install the console

One installer on the IT PC. Everything it needs is bundled inside.

02

Deploy the agents

Push them by Group Policy or from the deployment tab; branches connect through the tunnel.

03

Support with consent

Open any device; the employee sees the banner and support starts.

FAQ

Frequently asked questions

What does plugin-based mean?

OmniCore ships with a core console and agent. Features such as OTP sign-in, USB blocking or app updates are plugins you install on the PCs that need them.

Does it need extra software on the server?

No. OmniCore is a single installer. PXE, DHCP, the VPN and the camera decoder are all bundled inside it.

Does it work across branches?

Yes. Agents in other branches connect to the console through an encrypted outbound tunnel, with no port forwarding on the branch side.

Which systems does it support?

Windows PCs and servers, joined to a domain or standalone.

See it running on your data

A live demo of any system, and a trial ready within a day.

Book a live demo